Third-party IT Maintenance

It's inevitable: IT equipment will eventually need expert maintenance at various stages in its lifecycle. No matter what stage that may be, you can trust Canvas Systems to do the job right ? and at the right price.

Why Canvas for Maintenance?

But why use third-party maintenance from Canvas instead of the original equipment manufacturer (OEM)? Unlike an OEM, Canvas prices its services based on actual cost without adding a premium for brand or image. We also have huge resources for new and used parts. Other excellent reasons to call Canvas include:

We make quick determinations and rapid deployment, communicating with you every step of the way.
Our experts are experienced in a wide variety of equipment lines from multiple vendors.
You get a single source of contact to handle issues across the entire infrastructure.

And with Canvas, you get a superior escalation process. Your phone call goes directly to a skilled, domestically located engineer. We remove the layers to provide you optimum service.

Canvas offers the following levels of service:

Seven days a week, 24 hours a day, four-hour response time (two-hour response available in some locations)
Five days a week, 24 hours a day, four-hour response time
Five days a week, eight hours a day, four-hour response time
Next-business-day replacement for parts

Contract management

Management of your IT contracts can be cumbersome. Businesses struggle to keep up with equipment contracts that begin and terminate and different times. Let Canvas handle the hassle. We consolidate contracts across multiple OEMs. And with Canvas' expert management, multiple contracts can co-terminate on one date.

Just In Time Spares

With Canvas' Just in Time (JIT) Spares management, you automatically replenish IT parts and systems that require immediate availability. JIT Spares reduce:

The manpower needed to stock and order equipment
Downtime
Your dependence on costly maintenance SLAs
Stocking-level carrying costs

Do you need immediate access to critical parts and systems? JIT Spares are available when you need them for repairs, add-on or upgrades.

Contact Canvas today

Take advantage of the convenience available with Canvas Maintenance services and JIT Spares. Call today and we'll tell you more about how Canvas can save you time, money and headaches.