Posted by Jason Flomerfelt
On December 09, 2011 09:00
One of the largest concerns you may have about purchasing refurbished HP hardware is warranty protection. An implemented server can be the lifeline of important business processes meaning it has to be performing around the clock. Server support reduces the amount of downtime experienced with this essential business computing device. HP server support is always provided when you buy these products new, but who guarantees used or re-manufactured equipment? The answer unfortunately is not simple, but indeed depends on the hardware itself and where it was purchased.
If you buy a refurbished server from the manufacturer, you receive a limited warranty in addition to the option of buying an extended servicing agreement. These agreements do not cover every aspect of the hardware and entail pricing fluctuations that may occur without warning. Secondhand hardware helps your business implement advanced technology at an affordable price. If you choose a supplier offering a good warranty program, you will actually receive more thorough support and coverage for each product than you would with new equipment.
What Do You Get When Buying Used Servers From a Dependable Distributor?
Suppliers do offer their own warranties and support programs for each piece of used server hardware sold. So before you write off these items due to insufficient manufacturer protection, consider what is available through the seller. A quality distributer supports the components long after the manufacturer warranty has expired. Their goal is to increase system life and gain a long-term business relationship with your company. A thirty day warranty on parts is standard among distributors; however, Canvas Systems takes this a step further by supporting them as long as they are owned by your business. You have two choices when choosing a product warranty for
used servers or other components: a lifetime warranty protects every part as long as the equipment remains in your hands – when a part malfunctions, it can be sent back for immediate repair and testing; or you may also obtain an advanced warranty where parts are protected regardless of the purchasing source.
Our engineers have vast experience among varying brands including HP, Dell, IBM, and Sun. Technicians are required to test the hardware from top manufacturers on a consistent basis. Familiarity makes it easier to know what could go wrong with specific hardware so that problems can be repaired faster or prevented altogether. We provide the option of a hardware maintenance plan designed around the needs of your business.
Manufacturer maintenance agreements become costly and their restrictions can put your business at a standstill when something goes awry. Our professionals work with a large inventory of products, test regularly, and offer a single point-of-contact for problems involving strictly HP server support or a conglomerate of branded components. In-depth knowledge of component functionality along with dedication to your infrastructure makes it easy to receive unbiased support based upon the immediate needs of your company. Our goal is to keep your costs low by providing excellent support and high quality components.